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Lonnie M
COLUMBUS, MS | 2019 Chevrolet 1500 SilveradoOctober 20, 2021I would like to personally thank the service representative, Quana, for being such a wonderful help with some questions I had concerns with .Response from Carl Hogan Chevrolet Buick GMC
October 20, 2021Hi, thank you for your kind review; we are happy to pass along your comments to Quana here at Carl Hogan Chevrolet Buick GMC! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!Paul S
COLUMBUS, MS | 2021 GMC 1500 SierraOctober 19, 2021Easy to work with. No pressure. Great buying experienceResponse from Carl Hogan Chevrolet Buick GMC
October 20, 2021Our staff is committed to providing each of our clients with the best automotive experience! Thank you for choosing Carl Hogan Chevrolet Buick GMC and we hope to see you again.Harry K
LOUISVILLE, MS | 2018 Chevrolet 1500 SilveradoOctober 19, 2021Employees kind and made me feel welcomed.Response from Carl Hogan Chevrolet Buick GMC
October 20, 2021Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Carl Hogan Chevrolet Buick GMC and we hope to see you again soon! Take care!Robert B
STARKVILLE, MS | 2017 Chevrolet ColoradoOctober 19, 2021It wasn’t fixed. The problem occurred again the next morningResponse from Carl Hogan Chevrolet Buick GMC
October 19, 2021Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!Shelda J
EUPORA, MS | 2021 Chevrolet TahoeOctober 19, 2021Mr Randy Silas was amazing to us!!!Response from Carl Hogan Chevrolet Buick GMC
October 19, 2021Hi there, thank you so much for your positive comments about Randy. Thank you again for choosing Carl Hogan Chevrolet Buick GMC and we hope to see you again.Lorine C
COLUMBUS, MS | 2010 Buick EnclaveOctober 18, 2021Service sucks. Truck sit there for days. Purchased a service warranty and I believe when the dealership know it is warranty work they care less about the work. The vehicle was bought from Carl Hogan. It appears they don’t want to work on it even if it is not warranty work. It’s a shame we will have to go to West Point when we are 5 miles from dealership in Columbus. Getting ready to purchase some more vehicles but not from here all because of service.Response from Carl Hogan Chevrolet Buick GMC
October 19, 2021Hi, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (888) 873-1042 to discuss your concerns, as your satisfaction is of utmost importance to us.Mary P
STEENS, MS | 2018 Chevrolet MalibuOctober 17, 2021Personal were very professional and polite in all my dealings I appreciate the service and all the help shown me. I could not have been treated better.Response from Carl Hogan Chevrolet Buick GMC
October 17, 2021Hi there, we are very happy to have provided you with such a positive experience! Thank you again for choosing Carl Hogan Chevrolet Buick GMC and we hope to see you again.Johnny G
COLUMBUS, MS | 2015 Chevrolet ImpalaOctober 16, 2021Sit waiting to talk to someone, people act like they didn't see me waiting, finally opened door with sign that say employees only to ask for assistance. Glad I had the card with appointment on it because it had appointment time on it. Not to mention they transfer call and no one ever answer phonesResponse from Carl Hogan Chevrolet Buick GMC
October 17, 2021Hi, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (888) 873-1042 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!James S
WEST POINT, MS | 2021 Chevrolet TahoeOctober 14, 2021I had a great experience. Mandy was a wonderful salesperson and everyone was super nice!Response from Carl Hogan Chevrolet Buick GMC
October 14, 2021Hi there, thank you so much for your positive comments about Mandy. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!Betty W
STARKVILLE, MS | 2017 GMC YukonOctober 13, 2021The reason I gave such a poor rating is because I had an appointment at 2:00 to get an oil change and have the tires rotated. It took 3 hours for them to do this. This dealership put my vehicle at the bottom of the list because I used a vehicle to run some errands while waiting on my Yukon. It doesn't matter if I ran errands. They should have kept me at my 2:00 time slot. This has never happened before when I used a dealership vehicle.Response from Carl Hogan Chevrolet Buick GMC
October 15, 2021Hi, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (888) 873-1042 so we can work towards a resolution. We look forward to hearing from you. Take care!