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Heath F
COLUMBUS, MS | 2023 GMC 1500 SierraMay 23, 2023Bubba was fantastic. Great customer service.Response from Carl Hogan Chevrolet GMC
May 24, 2023Heath, we're so glad to hear that Bubba made your visit enjoyable!Steve S
COLUMBUS, MS | 2022 GMC 1500 Sierra LimitedMay 23, 2023Dealership did a good job of taking care of me.Response from Carl Hogan Chevrolet GMC
May 23, 2023Thank you, our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!Tasha S
STARKVILLE, MS | 2016 Chevrolet EquinoxMay 8, 2023I left my vehicle to be repaired, it was a replacement from a bad part that was put in a few months earlier. They never called to let me know the part had come in or schedule a date to bring it. I called in several occasions and they still put me off say it will be 2 more week before they could get me in. I had to get a little angry for them to make things happen and for me to bring it 2 days later. I hope it fixed this time but I do believe it’s a defect!!Response from Carl Hogan Chevrolet GMC
May 10, 2023We are sorry you felt your recent service visit did not meet your expectations, Tasha. We strive to provide the best, most honest service to our customers and hope to have another opportunity to help you in the future. Please reach out to Laith, our Service Manager if you need further assistance.Dylan T
TIPLERSVILLE, MS | 2024 Chevrolet TraxMay 1, 2023It was a great experience the salesman helped us out a lot answered all our questions and was very helpful with everything we neededResponse from Carl Hogan Chevrolet GMC
May 1, 2023Dylan, we love to hear this type of feedback! We're so glad our team was able to make your visit great!John D
COLUMBUS, MS | 2015 Cadillac SRXApril 26, 2023Good service although was misled on wait time.Response from Carl Hogan Chevrolet GMC
April 27, 2023Thank you for sharing your experience with us, John. We take customer feedback seriously in order to help better our services. We value your business and hope to have an opportunity to show you our appreciation and take care of any other car services for you in the future.Ronald T
ABERDEEN, MS | 2023 GMC 1500 SierraApril 19, 2023Very ProfessionalResponse from Carl Hogan Chevrolet GMC
April 20, 2023Hello Ronald, we're glad to hear you enjoyed your visit. Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!William A
TUPELO, MS | 2020 Cadillac XT5April 14, 2023Great, friendly service as usual.Response from Carl Hogan Chevrolet GMC
April 14, 2023Thank you for choosing Carl Hogan Automotive as your first choice for all your automotive needs! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!James T
PRESTON, MS | 2023 Chevrolet 2500HD SilveradoApril 13, 2023Wonderful!Response from Carl Hogan Chevrolet GMC
April 14, 2023Hi there James, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!Roosevelt D
BROOKSVILLE, MS | 2017 Chevrolet 1500 SilveradoApril 6, 2023The charge was to high must to put a sensor on one tire.then I spend over 4 hour waitingResponse from Carl Hogan Chevrolet GMC
April 7, 2023Thank you for sharing your experience with us, Mr. Davis. We take customer feedback seriously in order to help better our services. We value your business and hope to have an opportunity to show you our appreciation and take care of any other car services for you in the future. Please reach out to our Service Manager, Laith at gmservice@carlhogan.com to discuss further.Mary H
LOUISVILLE, MS | 2017 Chevrolet TahoeMarch 27, 2023Good workResponse from Carl Hogan Chevrolet GMC
March 28, 2023We are happy our team could help! Thanks for the 5-star review, Mary. We look forward to your next visit.